Terms of Service
The Short Version
This page explains the ground rules for visiting our website and for hiring us to haul or warehouse your belongings. None of the specifics that actually govern your job — the dollar figure, the date, the way your property is protected — are decided here; those belong in the signed written estimate and moving contract. Browse honestly, and run any uncertainties past the office ahead of locking in a date.
Accepting These Terms
By browsing this website, or by hiring us to relocate or warehouse your property, you signal that these Terms of Service govern the relationship. The business behind this page — M&M Moving and Storage, referred to throughout as “M&M,” “we,” “us,” or “our” — keeps an office and yard at 1208 N Main St, Harrison, AR 72601 and works across Harrison, all of Boone County, and the surrounding stretch of north Arkansas. Disagree with anything written below and the sensible response is to close the page and go no further.
What We Do
Long haul or short, the load rides in vehicles that belong to us and gets carried by movers on our own payroll — paid, in uniform, and screened — with warehousing housed in the temperature-regulated building behind our Harrison office. The company traces back to 2007 and to founder Marty Mullins; in-state work runs on Arkansas authority, while anything crossing a state border travels under our own US DOT and MC numbers, with full licensing, bonding, and insurance in place. We do not subcontract your relocation to a third-party hauler. Every term that actually applies to a given job — what’s covered, what it costs, the conditions attached — is recorded in the binding written estimate and contract handed to you for signature ahead of move day.
Quotes and Binding Estimates
There’s no fee to be quoted, and we build the figure from your inventory and the particulars of each address, often confirmed by an in-person or photo-based walkthrough. We price every job as a flat rate. Your signature locks that number in as the amount owed, and it climbs only if you tack on more goods or services, or if a site proves materially different from your description. The shelf life of each written quote is printed right on the paperwork.
Storage
Goods left in our care occupy the temperature-regulated building under a separate storage contract that defines the length of stay, the monthly rate, your entry rights, and the procedure for items arriving and departing. Storage fees, together with any handling charges at intake or release, appear in that same contract.
Reservations, Deposits, and Cancellation
Pinning down a particular slot on the calendar can call for a small refundable deposit that is later credited against what you owe. How that deposit is returned, and how cancellations or date changes work, is governed by your moving contract. Schedules slip from time to time; the earlier you flag a change, the easier it is for us to juggle the calendar around it.
Payment
Your contract dictates when the bill comes due — typically at the close of the move — while warehousing is invoiced according to the storage contract. We lay out which payment methods we take at the time you book. Outstanding balances can be referred to collections, with any associated costs added on.
Liability and Claims
Each item is blanket-wrapped and entered on an inventory sheet, and a written no-damage guarantee underpins the work; if a piece is harmed, we repair, replace, or compensate as your contract provides. We carry cargo coverage up to $1M, with default valuation set at $0.60 per pound. To make a claim, deliver it to the office by the method and inside the timeframe your moving contract lays out, and within the bounds the law permits. The combination of your contract, the valuation tier you picked, and the active coverage caps how far our liability extends.
Your Responsibilities
Several duties fall to you: describe the job truthfully, flag anything delicate or valuable, verify that every address is safe and lawful to work — think gravel approaches, steep grades, and somewhere legal to park — and secure whatever HOA sign-offs, building permissions, or insurance certificates the property demands. We are not permitted to transport hazardous goods, flammables, or perishables, and the contents of any carton you pack yourself remain your own responsibility.
Using This Website
Use this site only for lawful purposes. Refrain from interfering with its operation or attempting to access areas closed to you. The material here is owned by M&M Moving and Storage, and you’ll need our consent before copying or repurposing any of it.
Limitations and Governing Law
This website is offered “as is,” with no warranties of any kind regarding its content. Arkansas law applies to this agreement, and any dispute will be heard in the courts of Boone County, Arkansas, unless the law mandates somewhere else.
Changes to These Terms
These Terms of Service may be amended whenever circumstances warrant, and each amendment takes hold as soon as it appears on this page.
Contact Us
Need a clause here clarified? Get in touch with M&M Moving and Storage by phone at (888) 711-4778, by email at [email protected], or by post to 1208 N Main St, Harrison, AR 72601.